With the latest update of the Indecab Go driver app, you need to switch off battery optimization and switch on autostart before you can use the app.
Please follow the following steps to switch of battery optimization for the Indecab App on your phone:
Open the Indecab app - when you see the battery optimization warning - Click on open settings - find the Indecab app - switch off battery optimization.
In case your phone does not have the settings listed in the same format/or is any of the following brands, please read below to check how you can switch off battery optimization on your phone.
Important Note: If the driver clicks on Battery saving mode or has battery below 20% while performing a duty, even if the settings are done correctly there may be location tracking inconsistency in the final duty slip as Battery saving mode overrides the location sharing settings.
1: Vivo Phones:
For Vivo phones please follow the below two steps to switch off battery optimization:
1 - Go to Settings > Battery > High background power consumption > Turn on for Indecab Go - Driver App - Done
2 - Go to Settings > More Settings > Applications > Autostart > Turn on for Indecab Go - Driver App - Done
3- Go to Settings - Apps - Click on ‘Special App Access’ - Click on ‘Background Power Consumption Management’ - Click on ‘Indecab Go Driver App’ - Select ‘Dont restrict background power usage’ - Done.
2: Oppo Phones
There are multiple ways to switch off the battery optimization in Oppo phones depending on the phone model. Please take a look at the following paths to switch off battery optimization in your Oppo Phone
1 - Go to settings - App management - Select Indecab Go - Switch on allow auto start - then go to Power Saver - Select allow running in the background - Done
OR
2 - Go to settings - Battery - Energy Saving - Select the Indecab Go Driver App - Switch off Background freeze - Switch off abnormal app optimization and Switch off doze - Done
OR
3 - Go to Settings - Battery - Others - Select the Indecab App - Switch off Freeze in Background - Switch off automatically optimize when an abnormality is detected - Done.
3: RealMe Phones:
For RealMe phones please follow steps to switch off battery optimization:
Go to settings - Battery - Energy Saving - Select the Indecab Go Driver App - Switch off Background freeze - Switch off abnormal app optimization and Switch off doze - Done
4: OnePlus Phones:
Go to settings - Battery optimisation - Click on ‘All Apps’ on the top of your screen - Select ‘Indecab Go Driver App’ - click on ‘Dont optimise’ - Done.
5: MI Phones:
There are multiple ways to switch off the battery optimization in MI phones depending on the phone model. Please take a look at the following paths to switch off battery optimization in your MI Phone
1 - A) Go to settings - battery and performance - Choose apps - Select the Indecab Go driver app - select No restrictions - Done
B) Go to settings - app settings - permissions - autostart - switch on autostart for Indecab go driver app - Done
OR
2 - Go to settings - manage apps - select Indecab Go driver app - switch on auto start - select battery saver - select no restrictions - Done
6: ASUS Phones:
Go to settings - apps and notifications - select special app access - Click on the drop-down menu on the top and select all - find the Indecab Go Driver App - select don't optimize - Done
7: Samsung Phones:
Go to settings - Apps - Select the Indecab Driver Go App - Click on Battery - Click on Optimize battery usage - Click on the drop-down menu on the top and select all - find the Indecab Go Driver App - switch off battery optimization - Done
8: Nokia Phones:
Go to settings - apps and notifications - select special app access - Click on the drop-down menu on the top and select all - find the Indecab Go Driver App - select don't optimize - Done
9: RedMi Phones:
Go to settings - Battery optimisation - Click on ‘All Apps’ on the top of your screen - Select ‘Indecab Go Driver App’ - click on ‘Dont optimise’ - Done.
In case the above paths are not working on your phone, please email us on support@indecab.com with your phone model number and we will get back to you.
Was this Helpful?
46 users found this article helpful