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How to modify an existing invoice with a different GST entity

Learn how to change the GST entity on an existing invoice.

Modifying an existing invoice with a new GST entity-

Once an invoice has been generated under a company name, it cannot be changed before being cancelled. You must first cancel the existing invoice, then generate a new invoice from the booking with the required changes.

Go to Operations - Billing - Click on the gear icon next to invoice - Select Cancel Invoice

Once the invoice has been cancelled, you can generate a new invoice for the booking.

Open the cancelled invoice - Click on the booking id - it will open the booking- Click on the top right gear icon - Select Generate Invoice - Click on Change next to Billing as - Select the shared company name - Save.

Tip- If your customer associate has accepted your invoice, a new invoice can be generated only after the customer associate cancels the invoice.

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