• '403 Forbidden' Error

  We understand the inconvenience this has caused, here are a few steps to help solve this. A) Change your network connection: A possibility for this error to occur could be malicious activity on your network, please try to change your network connection and try to access app.indecab.com (app.indecFeatured

• Page stuck on Loading/502 Bad Gateway

  We understand the inconvenience this has caused, here are a few steps to help solve this. Part 1: Check on an incognito window Go to browser - click on the top right corner 3 dots - click on ‘New Incognito Window’ - enter app.indecab.com in search (https://storage.crisp.chatFeatured

• How to change bank account details on your invoice

  There are multiple bank details that need to be dealt with while managing invoices for a single or multiple customers. Indecab has hence added a feature that would let you to change bank details across all invoices or all future invoices or a specific invoice. This article will show the steps that need to be followed. To know how to create a bank account, click here Changing bank account details for all invoices To change bank details for all the invoices, follow the steps below StepFew readers

• How to change a supplier at a duty level when an invoice has already been created?

  This article will help you understand how to edit a booking to change the supplier at a duty level even when a customer invoice is generated for the same. We will go about the process in three steps: Edit the invoice and remove the booking Edit the duty slip for the booking Adding the booking back to the invoice. 1 - Editing the invoice to remove the booking Go to Operations - biFew readers

• Restrict the ability to remove 'Add to corporate' checkbox

  Restrict the ability to remove 'Add to corporate' checkbox. Once a CRC account is connected with the corporate account, while adding a booking you will have the option to select if the booking needs to be added to the corporate dashboard. However, if you want to restrict this ability and make sure that every booking added is also added to the corporate account by default you need to enable this feature. To enable this feature, follow the following steps: (https://storage.crisp.chFew readers

• How to display each duty separately in the invoice description

  We understand that due to customer requirements, there are times you have to show each duty separately in the invoice. This article will guide you through the steps involved in achieving this. This is helpful when you have multiple duties in a single booking. Generally, when an invoice for multiple duties is generated, the duties and the booking would by default show as follows.Few readers

• List of SMS and their text sent using Indecab

  Booking confirmed for Passenger: For Vehicle Group: Reporting address: Flight/Train number: Vehicle and driver details will be sent to you before the pickup time. Regards Name: Duty Allotment SMS to Driver Passenger: City: Duty date: Reporting time: Reporting address: FliFew readers

• How to set a default company for a specific customer

  Do you operate multiple companies? Have multiple GST numbers? Maybe use multiple entities to bill your customers? This article will show you how to: Create multiple companies Assign one of your companies as a default to a specific customers Creating multiple companies Go to Masters - My companies. Here you can create as many companies or sub entities you like. Assigning one of youFew readers

• How to receive a copy of all emails sent using Indecab

  This article will show you how to get a copy of emails sent using Indecab. Go to Me - Business Settings - Others. Under the auto cc section, you need to enter the email address and check all the boxes according to your requirement and click on save changes. If you would like the CC to go to multiple email addresses, you would need to create a group email address. Done!Few readers

• Rupee symbol is not visible on Invoice

  This article will shed light on a common problem faced by car rental companies when it comes to using older operating systems with regards to not being able to view the rupee symbol on the invoice. When an invoice is created, the currency symbol of rupee should be visible next to the Taxable subtotal amount and the Total amount. Some users using Windows server 2008, Windows VistaFew readers

• How to only display duty summary at the top of the invoice always

  We know that due to customer requirements, there are times you have to display the duty summary at the top of the invoice while printing. This article will show you what settings need to be made in order to display the duty summary in the invoice section while printing. Go to Me - Business Settings - Select the Billing tab - Check the box that says “Show duty summary at the top of the invoice always” - Click on Save Settings. (https://storage.crisp.chat/users/helpdesk/website/13ee45c903607Few readers

• How to automate sending of SMS and Email

  This article will take you through steps on How to Automate Sending Booking/Allotment/Feedback On SMS/Email to Customer & Driver. Step 1: Go to Me Business Settings Others Step 2: Others Automatically send sms/email alerts Select the relevant columns and select Save changes, by doing this you have now automated settings to send Duty/ Booking/Feedback alerts to your CustomerFew readers

• How to Round off totals in invoices

  How to Round off totals in invoices? The default setting of the dashboard will automatically round off the numbers after decimal points to the nearest number. So if the invoice sub-total is Rs.100.9 it will be rounded off to Rs. 101 however if the sub- total is Rs 101.4 it will be rounded off to Rs 100. In case you do not want to round off the sub-totals, you can do so by clicking on the grey ‘x’ to the left of the row. (https://storage.crisp.chat/users/helpdesk/website/13ee45c903Few readers

• How to edit driver allowances paid to driver for a specific duty

  This article will take you through the Make Adjustments section What is Make Adjustments ? In order to change an amount of Driver Allowances paid to a Driver for a specific duty you need to select Make Adjustments. To get started Go to Duties Select The Duty Click Setting Icon Make Adjustments Here you will see 2 sections: Adjust Chargeable Allowances Adjust Driver Allowances (https://storage.crisp.chat/users/helpdesk/website/13ee45c903607600/make-adjustments-sectionzdkpv9.gFew readers

• How to import employee users

  How to import employee users? This article will take you through steps on how to import employee as users, to set this up go to Masters - Employees - Select the big gear icon next to Add Employee - Import - Download Import Format Open the file and enter details of your Employee as per the Indecab format - Under column ‘Create User’ - Enter ‘YES’ (https://storage.crisp.chat/users/helpFew readers

• How to remove Indecab branding from invoice prints

  How to remove Indecab branding from invoice prints While printing invoices, you might have noticed Indecab written at the top and there is a link at the bottom. This article will show you simple steps to remove it before printing. Go to OperationsBilling Click on ‘View Invoice’ Click on Print, a popFew readers

• Common errors while creating e-invoice and what they mean

  This article will take you through the common errors faced while creating an e-invoice. Essentials that need to be in order to create e- invoice: 1 - Common Errors In Customer Master 2 - Your company information 3- Charge the right taxes based on state of supply 4- Avalara Configuration To successfully create an e-invoice, it is important to make sure that the following details are correct in your Master- 1 - CommoFew readers

• How to print invoices on a custom letterhead

  How to print invoices on a custom letterhead If you use pre-printed letterhead stationery and want to use that paper while printing invoices you would need to set your letterhead gap in Indecab. Click on ‘Me’ - Business settings Go to Others and scroll down to ‘Print settings’ In the ‘LetteFew readers

• How to setup and use fixed garage rental (FGR)

  What is Fixed Garage Rental (FGR)? FGR is a fixed number of garage to garage (GTG) minutes you can set for your customers. How to set Garage Start & End Time to consider in minutes for a specific Customer? Step 1: Go to Master - Customer - Click on the Customer - Select ‘EDIT’ - Go to Booking/Duties Settings - Enter in minutes the ‘Minimum garage start time to consider (in minutes)’ for the customer - Enter in minutes the ‘Minimum garage end time to consider (in minutes)’ - SaveFew readers

• How to restrict user access to specific locations

  You can now restrict user access to your Indecab portal from specific locations by setting up User Specific IP restrictions, this is especially helpful when you would like to make sure that your employees do not use Indecab outside of the office. How to set User specific IP Address restrictions for a specific Employee? GoFew readers

• Understanding how to control vehicle and driver expiry

  This article will help you create a workflow that will keep you informed of any upcoming expirations while keeping your drivers and vehicles reserved at all times. Automate your vehicle and driver document maintenance schedule. Step 1) Update Driver & Vehicle document expiry dates in your Masters: You will receive alerts on your dashboard 30 days in advance of the mentioned dates. a- Add expiry alerts for My Vehicles- Go to Masters - My Vehicles - Click on the Vehicle - EDIT - Enter documeFew readers

• How to create a carbon emissions report

  Car rental companies play a significant role in the transportation industry, as concerns about climate change and environmental sustainability continue to grow, companies are enforcing policies to address their carbon emissions and adopt more eco-friendly practices. This has led to a greater need for carbon emissions reports within the car rental industry. What is the formula to calculate Co2 per kg? Total KM x conversion factor Conversion factor: Petrol = 0.17431 Diesel = 0.16843 EFew readers

• How to automatically calculate agent commission amount

  This article will take you through steps on how you can setup an automated process in place to calculate agent commission amounts. Step 1: Go to Masters - Customer - EDIT - Under ‘Sales Commission Percentage %’ mention the percentage - Save This sales commission would be calculated on the car hire charges, the calculation for the same can be exported from duties section Step 2: Go to Duties -Few readers