How to use multiple GST numbers while sending invoices to a customer associate
If you have multiple GST entities that are being used to invoice customers, this guide will help you learn how
1 - Share multiple GST entities with your customer
2 - Create an invoice under a specific GST entity
How to create and share GST entities?
Step 1:
Go to Masters - Suppliers - Click on ‘Add New Supplier’ - Create supplier account with ‘Type- Company’ - Enter the same GST, State, Address, and Name details as per your company.
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Step 2:
Go to My Companies - Click on ‘Add Company’ - Enter details that match your Supplier profile - Under ‘Supplier’ select the profile you created - Save.
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Step 3:
Go to Masters - Suppliers - Click on the gear icon to the right of the GST entity you have created - Click on ‘Share with Associate’ - Select the Customer associate you want to share with - Save.
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Your customer associate can view the request under Network - My Associates, once they accept the request your entity profile will be added as a Supplier.
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Now that you have successfully shared your entity profile with your customer associate let’s understand how the invoice-sharing process works under the shared entity profile.
How to create and share invoices under your shared entity?
Creating a fresh invoice
Go to Duties - Completed - Click on the top right gear icon - Select ‘Generate Invoice’ - Under ‘Billing as’ click on ‘Change’ and select your shared sister company name - Add Booking - Save - Click on ‘Send to Associate’
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After you have shared the invoice with your customer associate, it will be visible under the Incoming Purchase Invoice section with shared company entity profile details.
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Note: If you have set up default taxes for the shared supplier associate in Master - Supplier, the same would be applied to the incoming invoice.
Modifying an invoice that has already been created to a new GST entity-
Once an invoice has been generated under a company name it cannot be changed,
Go to Operations - Billing - Click on the gear icon next to invoice - Select ‘Cancel Invoice’
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Once the invoice has been cancelled, you can generate a new invoice for the attached booking,
Go to Duties - Completed - Click on the duty - Click on the top right gear icon - Select ‘Generate Invoice’ - Click on ‘Change’ next to Billing as - Select the shared company name - Save.
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Note: If your customer associate has accepted your invoice, new invoice can be generated only after the customer associate cancels the invoice.
Thank you
1 - Share multiple GST entities with your customer
2 - Create an invoice under a specific GST entity
How to create and share GST entities?
Step 1:
Go to Masters - Suppliers - Click on ‘Add New Supplier’ - Create supplier account with ‘Type- Company’ - Enter the same GST, State, Address, and Name details as per your company.

Step 2:
Go to My Companies - Click on ‘Add Company’ - Enter details that match your Supplier profile - Under ‘Supplier’ select the profile you created - Save.
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Step 3:
Go to Masters - Suppliers - Click on the gear icon to the right of the GST entity you have created - Click on ‘Share with Associate’ - Select the Customer associate you want to share with - Save.
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Your customer associate can view the request under Network - My Associates, once they accept the request your entity profile will be added as a Supplier.
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Now that you have successfully shared your entity profile with your customer associate let’s understand how the invoice-sharing process works under the shared entity profile.
How to create and share invoices under your shared entity?
Creating a fresh invoice
Go to Duties - Completed - Click on the top right gear icon - Select ‘Generate Invoice’ - Under ‘Billing as’ click on ‘Change’ and select your shared sister company name - Add Booking - Save - Click on ‘Send to Associate’
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After you have shared the invoice with your customer associate, it will be visible under the Incoming Purchase Invoice section with shared company entity profile details.

Note: If you have set up default taxes for the shared supplier associate in Master - Supplier, the same would be applied to the incoming invoice.
Modifying an invoice that has already been created to a new GST entity-
Once an invoice has been generated under a company name it cannot be changed,
Go to Operations - Billing - Click on the gear icon next to invoice - Select ‘Cancel Invoice’
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Once the invoice has been cancelled, you can generate a new invoice for the attached booking,
Go to Duties - Completed - Click on the duty - Click on the top right gear icon - Select ‘Generate Invoice’ - Click on ‘Change’ next to Billing as - Select the shared company name - Save.

Note: If your customer associate has accepted your invoice, new invoice can be generated only after the customer associate cancels the invoice.
Thank you
Updated on: 04/07/2023
Thank you!