How to change a supplier at a duty level when an invoice has already been created?
This article will help you understand how to edit a booking to change the supplier at a duty level even
when a customer invoice is generated for the same.
Note: This is would only work for duties that have been allotted to non-networked suppliers.
Edit the invoice and remove the booking
Edit the duty slip for the booking
Adding the booking back to the invoice.
Go to Operations - billing - select the invoice - click Edit - Scroll down to the booking that needs to be
edited - to the left of the booking there will be a small gear icon - use that and click on remove booking -
once done click save.
Once the booking is removed from the invoice, it will move to the completed status.
Go to Duties - completed - select the duty - using the small gear icon click on clear duty slip - this will
clear the duty details and move the duty in the allotted tab.
Go to the allotted tab and click on re-allot - select the supplier of your choice to allot the duty - once
allotted, you need to close the duty to be able to add the same back to the invoice.
Once you have closed the duty - go back to Operations - Billing - select the same invoice - click edit -
scroll to the bottom of the invoice and click on the ‘Add booking’ button. You will get a pop-up with all
the bookings of that customer that have completed duties - select the booking click next - select the
duties click add duties - the booking with the new supplier is now added to the invoice - click on save
the invoice.
when a customer invoice is generated for the same.
Note: This is would only work for duties that have been allotted to non-networked suppliers.
We will go about the process in three steps:
Edit the invoice and remove the booking
Edit the duty slip for the booking
Adding the booking back to the invoice.
1 - Editing the invoice to remove the booking
Go to Operations - billing - select the invoice - click Edit - Scroll down to the booking that needs to be
edited - to the left of the booking there will be a small gear icon - use that and click on remove booking -
once done click save.
2 - Editing the duty slip of the booking
Once the booking is removed from the invoice, it will move to the completed status.
Go to Duties - completed - select the duty - using the small gear icon click on clear duty slip - this will
clear the duty details and move the duty in the allotted tab.
Go to the allotted tab and click on re-allot - select the supplier of your choice to allot the duty - once
allotted, you need to close the duty to be able to add the same back to the invoice.
3 - Adding the booking back to the invoice
Once you have closed the duty - go back to Operations - Billing - select the same invoice - click edit -
scroll to the bottom of the invoice and click on the ‘Add booking’ button. You will get a pop-up with all
the bookings of that customer that have completed duties - select the booking click next - select the
duties click add duties - the booking with the new supplier is now added to the invoice - click on save
the invoice.
Updated on: 29/05/2019
Thank you!